Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Prior Lake crews are already moving. We dispatch Prior Lake units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Prior Lake, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Prior Lake roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Emergency Water Damage in Prior Lake isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Prior Lake, MN, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Prior Lake, MN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Prior Lake property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Prior Lake call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Prior Lake started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Prior Lake dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Prior Lake response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Prior Lake property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Prior Lake, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Prior Lake properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Prior Lake job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every Prior Lake drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside Prior Lake, MN, most Prior Lake calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Prior Lake dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Prior Lake property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Prior Lake job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Prior Lake work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Local staging inside Prior Lake, MN typically gets a Prior Lake technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Prior Lake job, not an add-on option.
Our Prior Lake on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Prior Lake job as complete.
We regularly handle sewage backups in Prior Lake using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Prior Lake accounts and assign a dedicated project lead for anything beyond a single unit.
Typical drying time runs 3-5 days for a Prior Lake home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Prior Lake service, not an upsell.
Our Prior Lake guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Prior Lake crews cover that full radius.
Prior Lake is our home base, and our reach extends across Prior Lake, MN through a network of staged equipment and on-call technicians. If your address falls inside or near Prior Lake, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Prior Lake, Prior Lake, MNReach our Prior Lake line directly and get a technician on the way today.
Call +1-844-234-5373