Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Prior Lake crews are already moving. We dispatch Prior Lake units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
We built our Prior Lake branch after hearing the same complaint over and over from Prior Lake, MN property owners — the "24/7" number that never actually answers. Every technician on our Prior Lake roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Basement Flooding in Prior Lake isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Prior Lake, MN, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Prior Lake, MN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Prior Lake property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Prior Lake call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Prior Lake jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Prior Lake line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Prior Lake teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Prior Lake units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Prior Lake, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Prior Lake businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Prior Lake job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Prior Lake job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Prior Lake, MN means Prior Lake response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Prior Lake dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Prior Lake address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Every Prior Lake job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Prior Lake work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Prior Lake, MN, most Prior Lake calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Prior Lake job, not an add-on option.
Our Prior Lake on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Prior Lake using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial Prior Lake accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Prior Lake jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Prior Lake service, not an upsell.
Our Prior Lake guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Prior Lake and the surrounding zip codes listed below, plus neighboring communities throughout Prior Lake, MN.
Our Prior Lake dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Prior Lake, MN for larger losses. If your address falls inside or near Prior Lake, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Prior Lake, Prior Lake, MNCall now and speak with a real Prior Lake dispatcher, not a national call center.
Call +1-844-234-5373