A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Prior Lake units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Prior Lake branch after hearing the same complaint over and over from Prior Lake, MN property owners — the "24/7" number that never actually answers. Every technician on our Prior Lake roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Prior Lake isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Prior Lake, MN, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Prior Lake, MN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a Prior Lake property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Prior Lake call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Prior Lake started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Prior Lake team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Prior Lake teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Prior Lake rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Prior Lake, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Prior Lake businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Prior Lake job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Prior Lake job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Prior Lake estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Prior Lake, MN warehouse keeps drying equipment close, which typically puts a Prior Lake tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Prior Lake team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Prior Lake crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a Prior Lake job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Prior Lake work order, not just in an ad. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Local staging inside Prior Lake, MN typically gets a Prior Lake technician on-site inside an hour or two, depending on traffic and time of day.
Yes — every Prior Lake job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Prior Lake properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Prior Lake crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Prior Lake accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Prior Lake jobs.
Quick extraction and drying in Prior Lake significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Prior Lake job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Prior Lake and the surrounding zip codes listed below, plus neighboring communities throughout Prior Lake, MN.
Prior Lake is our home base, and our reach extends across Prior Lake, MN through a network of staged equipment and on-call technicians. If your address falls inside or near Prior Lake, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Prior Lake, Prior Lake, MNOne call gets you a Prior Lake-based team, not a routed national queue.
Call +1-844-578-1604